Terms & Conditions

Mulai Holdings LLC d/b/a Mulai Insurance
Effective Date: June 1, 2026

SMS Messaging Terms & Compliance

1. Program Description

By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from Mulai Holdings LLC d/b/a Mulai Insurance ("Mulai Insurance").

Our messaging program sends:

Insurance quote follow-ups

Appointment confirmations

Appointment reminders

Policy updates

Customer support communications

Service-related notifications

Marketing and promotional communications when consent is provided

Opt-in consent is collected through website forms, landing pages, scheduling forms, chat widgets, and other approved methods that clearly disclose SMS communications.

2. Cancellation Instructions

You may cancel SMS communications at any time by replying STOP to any message.

Upon receipt of your STOP request, we will send a confirmation message and you will no longer receive SMS communications from us unless you opt in again.

3. Support Information

For assistance, reply HELP to any text message or contact us directly:

Mulai Insurance
Email: [email protected]
Phone: [Insert Business Phone Number]

4. Carrier Liability

Wireless carriers are not responsible for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply based on your wireless carrier plan.

Message frequency varies depending on your interactions with our services, appointment scheduling activity, and policy-related communications.

6. Supported Carriers

Our messaging services are supported by most major U.S. wireless carriers, including but not limited to AT&T, Verizon, T-Mobile, and their affiliated providers.

7. Age Restriction

You must be at least 18 years of age to participate in our SMS messaging program.

8. Privacy Policy

For information regarding how we collect, use, and protect your information, please review our Privacy Policy.

9. TCPA Compliance

Mulai Insurance complies with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and applicable federal and state laws governing SMS communications.


General Website Terms

Acceptance of Terms

This website ("Site") is owned and operated by Mulai Holdings LLC d/b/a Mulai Insurance ("Company," "we," "our," or "us").

By accessing or using this Site, you agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree to these Terms, please discontinue use of the Site immediately.


Insurance Disclaimer

Information provided on this website is for informational purposes only and does not constitute an offer, solicitation, or guarantee of insurance coverage.

All insurance products are subject to:

Carrier underwriting approval

Policy terms and conditions

Eligibility requirements

Applicable exclusions and limitations

Coverage does not become effective until approved by the issuing insurance carrier and all required conditions have been satisfied.

Quotes provided are estimates and may change based on underwriting review and carrier guidelines.


Intellectual Property Rights

Our Limited License to You

All content on this Site, including text, graphics, logos, images, videos, designs, and software, is the property of Mulai Holdings LLC d/b/a Mulai Insurance or its licensors and is protected by applicable intellectual property laws.

You may use the Site solely for personal and non-commercial purposes.

You may not:

Reproduce content

Modify content

Republish content

Sell content

Create derivative works

Distribute content without written permission

You may print or download a single copy for personal, non-commercial use provided all proprietary notices remain intact.

Your License to Us

By submitting content through our website, forms, surveys, social media channels, or other communication methods, you grant Mulai Insurance a non-exclusive, royalty-free, perpetual, worldwide license to use, display, reproduce, modify, and distribute such content for business purposes.


Third-Party Websites

Our Site may contain links to third-party websites, carriers, scheduling platforms, payment processors, or service providers.

We do not control and are not responsible for:

Third-party content

Privacy practices

Products or services offered by third parties

Accessing third-party websites is done at your own risk.


Disclaimers

The Site and all information provided through it are offered on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Mulai Insurance disclaims all warranties, express or implied, including:

Merchantability

Fitness for a particular purpose

Accuracy of information

Availability of services

We do not guarantee uninterrupted access to the Site.


Limitation of Liability

To the maximum extent permitted by law, Mulai Holdings LLC d/b/a Mulai Insurance shall not be liable for any:

Indirect damages

Incidental damages

Consequential damages

Special damages

Lost profits

Data loss

arising from the use of this Site or our services.


Online Commerce

Certain products or services may be offered through third-party providers.

If you purchase products or services from third parties linked through our Site, your transaction is solely between you and that third party.

Mulai Insurance is not responsible for any disputes, losses, or damages resulting from third-party transactions.


Registration & Account Security

If you create an account or access password-protected areas of the Site, you agree to:

Provide accurate information

Maintain the confidentiality of your credentials

Notify us immediately of unauthorized access

You are responsible for all activity conducted under your account.


Indemnification

You agree to indemnify, defend, and hold harmless Mulai Holdings LLC d/b/a Mulai Insurance, its owners, employees, contractors, agents, affiliates, and partners from any claims, liabilities, damages, losses, costs, or expenses resulting from:

Violation of these Terms

Misuse of the Site

Violation of applicable laws


Termination

We reserve the right to suspend or terminate your access to the Site without notice if we determine that you have violated these Terms or engaged in unlawful conduct.


Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Florida.

Any dispute arising under these Terms shall be resolved through binding arbitration or in the courts located within the State of Florida, as permitted by applicable law.


Changes to Terms

We reserve the right to modify these Terms at any time.

Updates will be posted on this page with a revised effective date.

Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.


Contact Information

Mulai Holdings LLC d/b/a Mulai Insurance

Email: [email protected]

Phone: [888.201.0743]

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.